Digital
Operations
Specialist

Professional Experience

Digital Operations Specialist

The Hub, Center for Health and Beauty
Nov 2023 - Present
  • Architected comprehensive digital infrastructure increasing efficiency by 70%
  • Automated email marketing campaigns driving 35% revenue growth
  • Implemented real-time P&L reporting and financial analytics
  • Streamlined booking systems reducing client wait times by 50%

Organizational Development

I AM PLUS Coaching
July 2022 - Present
  • Built scalable workflow automation systems across 5 departments
  • Designed corporate ladder frameworks increasing team retention by 40%
  • Improved operational efficiency through system integration
  • Led digital transformation initiatives for remote team collaboration

Junior Accountant

Palmer's Financial Advice
Aug 2021 - Mar 2022
  • Automated bookkeeping processes reducing manual work by 80%
  • Managed multi-client payroll and compliance systems
  • Implemented real-time cash flow monitoring dashboards
  • Achieved 100% accuracy in tax report preparation

Website Developer

Pure and Healthy Hair (Contract)
Jun 2021 - Jul 2021
  • Delivered responsive e-commerce platform with 95+ PageSpeed score
  • Integrated advanced booking systems and payment gateways
  • Implemented SEO strategies increasing organic traffic by 150%
  • Provided ongoing technical support and performance optimization

Licensed Financial Advisor

FWD Life Philippines
Jul 2021 - Nov 2023
  • Advised 200+ clients on insurance and investment strategies
  • Closed $2M+ in long-term policy premiums
  • Led financial literacy webinars for 500+ participants
  • Developed automated needs analysis tools

Community Manager

FEG Token Crypto
Jan 2021 - Jul 2022
  • Managed 10K+ member Discord community with 95% engagement
  • Created educational content increasing user retention by 60%
  • Implemented automated moderation and support systems
  • Developed community feedback loops driving product improvements

Areas of Expertise

Web Development

Webflow WordPress HTML/CSS JavaScript SEO Performance

E-Commerce

Square Systems Stripe Shopify Payment Gateways Inventory

Accounting & Finance

MYOB KLOUDCONNECT Zoho Books P&L Reporting Tax Compliance

Digital Marketing

Google Ads Facebook Ads Email Marketing MailerLite Analytics

Automation & CRM

GoHighLevel SmartSuite Zapier BotCake API Integration

Design & Media

Canva CapCut UI/UX Design Video Editing Brand Identity

Featured Projects

bcdianco.com

Award-winning portfolio featuring cutting-edge animations, particle systems, and advanced performance optimization. Showcases modern web technologies with seamless user experience across all devices.

Modern CSS JavaScript Performance Accessibility
View Live Site

The Hub | Center for Health and Beauty

Complete digital transformation featuring e-commerce integration, automated booking systems, real-time analytics, and customer management. Increased online bookings by 200% and revenue by 35%.

E-commerce Booking System Analytics Automation
View Case Study

Rizaldy Art Portfolio

Custom-designed portfolio platform for Filipino-Australian artist, combining visual gallery with integrated booking system. Features responsive design reflecting the artist's unique aesthetic while maintaining professional functionality.

Portfolio Design Booking Visual Optimization Mobile-First
Explore Portfolio

Pure and Healthy Hair

Strategic website redesign focusing on conversion optimization, advanced SEO implementation, and performance enhancement. Achieved 150% increase in online sales and 95+ PageSpeed performance scores.

SEO Optimization Conversion Rate Performance UX Research
View Results

Arcade Mode

Asteroid Shooter

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Game Over

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Flappy Bird

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Flappy Bird

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Ready to Transform Your Business?

Let's discuss how I can help streamline your operations, automate your workflows, and drive measurable growth through innovative digital solutions. Available for immediate consultation.