Digital
Operations
Specialist

Professional Experience

Organizational Development

I AM PLUS Coaching
July 2025 - Present
  • Helped streamline business operations through system building and workflow automation.
  • Supported companies in improving team structure, communication, and efficiency.
  • Introduced clear corporate ladder frameworks for growth and accountability.

Digital Operations Specialist

The Hub, Center for Health and Beauty
Nov 2023 - Present
  • Handles website updates, email marketing, graphic design, and text campaigns.
  • Manages booking systems, front desk operations, and streamlines client communication.
  • Analyzes financial data and reports monthly P&L to support management decision-making.

Junior Accountant

Palmer's Financial Advice
Aug 2024 - Mar 2025
  • Managed bookkeeping, payroll processing, and monthly financial reporting.
  • Handled reconciliation of bank statements, expense tracking, and cash flow monitoring.
  • Assisted in preparing compliance documents and supporting tax reporting.

Website Developer (Contractual)

Pure and Healthy Hair
Jun 2024 - Jul 2024
  • Built and updated e-commerce website pages with responsive design and SEO.
  • Integrated online booking systems, payment gateways, and automated communications.
  • Provided technical troubleshooting and site maintenance support post-launch.

Licensed Financial Advisor

FWD Life Philippines
Jul 2021 - Nov 2023
  • Advised clients on insurance, investments, and retirement plans.
  • Closed multiple long-term policies through in-depth financial needs analysis.
  • Led webinars and workshops to promote financial literacy.

Community Manager Consultant

FEG Token Crypto
Jan 2021 - Jul 2022
  • Managed investor relations and moderated Discord for crypto communities.
  • Provided educational content to increase user trust and retention.
  • Supported project growth through outreach and feedback loops.

Areas of Expertise

Web Development & SEO

Webflow WordPress GoHigh Level HTML/CSS SEO Cloudflare

E-Commerce & POS

Square Systems Stripe Payments Meta Business Suite Odoo ERP Payment Gateways

Accounting & Bookkeeping

MYOB KLOUDCONNECT Zoho Books Active Ledger P&L Reporting Tax Compliance

Digital Marketing

Google Ads Facebook Ads Email Marketing MailerLite Analytics

AI, Automation & CRM

GoHighLevel SmartSuite n8n (Al Agent) BotCake ChatGPT API Integration

Design & Media

Canva CapCut Runway AI ElevenLabs Artlist.io UI/UX Design

Featured Projects

bcdianco.com - Professional Portfolio

Personal portfolio designed for strong UX, a responsive layout, and performance optimization. It showcases skills in full-stack development, automation, and design.

Modern CSS JavaScript Performance Full-Stack

The Hub | Center for Health and Beauty

Built a full-featured booking and e-commerce website from scratch, integrating APIs for scheduling, payments, and product inventory.

E-commerce Booking System API Integration Automation

Pure and Healthy Hair

Developed a full e-commerce site for a hair product business, focusing on a responsive and SEO-friendly design.

E-commerce Dev Responsive Design SEO Payment Gateway

Rizaldy Art Portfolio

Created a portfolio and booking site that reflects the artist's branding, combining visual storytelling with an intuitive appointment system.

Portfolio Design Booking System Branding Mobile-First

Chrome Extension: Maps Leads Extractor

Extracts business information from Google Maps using the Location API. Designed for cold outreach and lead generation by marketers.

Chrome Extension Google Maps API Lead Generation

Chrome Extension: Auto Reply (AI)

Developed a browser tool that suggests email replies using preset logic. Increases communication efficiency through automated responses.

AI Tool Chrome Extension Automation

boredbeardedclub.com

Enhanced SEO, added content pages, and improved load speed for this NFT project. Also managed Discord moderation and supported the product launch.

SEO Community Mgmt NFT Performance

Fitness Tracker (Static Website)

Built a clean, mobile-first HTML/CSS-based site to log and track workouts, focusing on simplicity and usability.

HTML/CSS Mobile-First UI Design Static Site

Arcade Mode

Asteroid Shooter

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Game Over

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Flappy Bird

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Flappy Bird

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Education

Bachelor of Science in Information Technology

Saint Louis University
Aug 2018 - Sep 2022

Focused on core IT principles, software development, and systems analysis.

Science, Technology, Engineering, Mathematics

Llamas Memorial Institute
Aug 2016 - May 2018

Specialized high school track providing a foundation in science and technology.

Trainings & Certifications

VUL and Traditional Life License

FWD ALEX Trainings and Certifications
2021
  • Certified in insurance, client needs analysis, and ethical sales practices.

DISCOVERY - 2 Days Immersion

I AM+ TRAININGS
2022
  • Gained self-awareness, identified limiting beliefs, and built emotional alignment.

BREAKTHROUGH! - 3 Days Immersion

I AM+ TRAININGS
2022
  • Overcame limiting mindsets and learned tools for personal growth.

ABUNDANCE - 6 Months Immersion

I AM+ TRAININGS
2023
  • Developed an abundance mindset and improved relationship with money.

EMPOWERED - 6 Months Immersion

I AM+ TRAININGS
2023
  • Strengthened leadership, communication, and personal responsibility.

Australian Taxation and General Accounting

TAX Nuggets Academy
2024
  • Studied GST, compliance, and ATO concepts via simulations.

General Accounting Training

My Business Fitness | Active Ledgers
2024
  • Practiced AU-standard reporting, bookkeeping, and BAS preparation.

MYOB (AU) - System Training

MYOB
2024
  • Gained MYOB skills in payroll, invoicing, reconciliation, and financial tracking.

Futureproof Accountants Training

Futureproof
2025
  • Trained in modern accounting tech, cloud systems, and industry best practices.

KLOUDCONNECT (AU) - System Training

KLOUDCONNECT
2025
  • Trained in CRM and automation tools, supported onboarding and backend tasks.

E-COMMERCE INTRODUCTION TRAINING - 4 Days

Gencys Future Flex
2025
  • Learned e-commerce principles, branding, and online selling basics.

E-COMMERCE EXTENSIVE TRAINING - 1 Day

Gencys E-COMMERCE
2025
  • Trained in store setup, SEO, ads, and launching e-commerce brands.

E-commerce Intern

META Digital Training
2025
  • Immersed in workflows and assisted in product listings, selling, and customer service.

GoHighLevel - Full Course Track

GoHighLevel
2025
  • Trained in building marketing automation, pipelines, website, and CRM funnels for businesses.

Ready to Transform Your Business?

Let's discuss how I can help streamline your operations, automate your workflows, and drive measurable growth through innovative digital solutions. Available for immediate consultation.